For most retailers, the budget process for 2012 has already begun.  As with most years, the question continues to be asked as to whether a ROI can be developed for store detectives.  At an estimated cost of $35,000.00 per year, per detective is a retailer getting a return for that outlay?  In addition to payroll costs are worker’s compensation and litigation costs. The industry standard is one shoplifter every 13 hours with an average case value of 35.00 per apprehension.  That puts a yearly recovery, per detective at $5,500.00.  Hmmm, spend 35K......

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All too often you hear of managers trying to establish expectations for employees through the use of awareness posters, awareness boards and possibly digital signage.  They are relying on the employee to take the time to read the material as they walk by and understanding the message.  This to me is the wrong approach to establishing expectations for the employees to either do something or not to do something. “Best in Class” companies understand and commit to training their employees and managers on what the expectations are.  This can be accomplished through......

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We are pleased again to have a guest article written by Dean Correia.  Dean is the owner of Correia Security Resources based in Canada. Getting buy-in from the C-Suite…  As security professionals, this is often one of our biggest challenges. Rightly or wrongly, we are often perceived as a cost centre, not a profit center. I have had success getting a seat at the table over my retail loss prevention career by making it a priority to build relationships and having my teams and I have a very hands-on approach to the......

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It is always a pleasure to have guest posts from individuals within the Loss Prevention Community.  Below is an article from Mike Miller, owner of www.stoptheftclass.com.  Great article on the benefits of diversion programs and the role they play. Steve Theft Diversion Class Saves All of Us Money By Mike Miller Theft is a crime for which all of us pay. Today, you can’t open a newspaper without reading about some sort of theft. From corporate embezzlement, to metal theft to retail shoplifting, there is no doubt there are many people out......

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